Communication and informed decision making - the foundations of a sound Crisis Management framework.

Many Crisis Management Plans are based on scenarios. Fire; Flood; Pandemic etc. Scenarios are useful as a tool to exercise arrangements and processes but too often they are used to develop a plan which is too detailed and hazard driven (rather than business focused).


CEOs and Boards need flexible frameworks which can facilitate good decision making under the impact of any hazard (condition or circumstance with a potential for harm).


Our practical paper outlines an approach to integrating business impact assessment into crisis management in order to strengthen the quality of information based decision making. Regardless of the hazard, the system empowers the decision makers with a profile of what the risk is, what the risk means, who needs to know, and who should do what. Free Crisis Management Paper


It is intended to be read alongside an accompanying Excel spreadsheet. Free Crisis Management Tool



For clients who need more, we have developed Buttress® - EPCB's integrated and comprehensive software - scalable for medium to large enterprises. Buttress® crisis management software will support you to understand your risks, evaluate your exposures, and (a) take action to mitigate your vulnerabilty before an incident - and (b) manage the consequences after an incident.

Buttress® is tailored by EPCB Franchisees during consultation and facilitation processes to meet clients' needs.

Buttress® is also available "off the shelf" as an Access Database file for clients to purchase and use independently (data collection screen shot above).

Pricing:A once only payment of US$1000 per business site. Cash-back discounts are available for Medium Enterprises (15% off), Small Enterprises (20% off) and NGOs (25% off). Please contact us to discuss your requirements.